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InformationShopping information
Business hours guide
24 hours reception for orders
Support reception
10:00～16:00
※ 12: 00 ~ 13: 00, except Monday to Friday excluding holidays
We will accept various inquiries in the form.
To inquiry formThe item you ordered
1 - 4 business days after
It is a shipping schedule.
※ Saturdays, Sundays and public holidays orders will be shipped after the next business day.
Membership benefits
Point reduction
Implementing
Usually excluding sales tax price5% points reduction!
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| 2025年8月 | ||||||
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■ Saturday, Sunday and public holidays are closed holidays
About Petio® Online Shop
- about shipping cost
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Tohoku ~ Kyushu ¥ 698 Hokkaido 1,798 jpy Okinawa Prefecture 2,348 yen ※ The purchase price of 5,000 yen (tax included) or more is free shipping.
* For Hokkaido and Okinawa prefectures, a separate shipping fee will be charged even if it is 5,000 yen (tax included) or more.
- About delivery date
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We will ship within 1 ~ 4 business days with order by 9 AM excluding weekends and holidays after confirming your order.
- Earn points
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Points are accumulated for each shopping, and it is available as 1 point = 1 yen.
